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Jeff Gutterman
Hi, I'm Jeff Gutterman
Like you, technology has been a large part of Jeff Gutterman's career; he has helped MSO Cable Operators AT&T, TCI and currently Charter Communications ramp up their abilities to identify the customer experience curves as well as performance visibility gaps from joining the important areas together and developing dependency mappings for each service. He has increased visibility for system and application support teams with performance dashboards and root cause analysis. Jeff wishes to lead efforts that involve automation driven change and increase participation in collaborative working groups that don't get wrapped around the axle by doing what's popular. Monitoring is the most underrated overlooked pre-deployment task and is the number one way to measure success. The internet is fast, supporting it is the rough part things change quicker than they can often be recorded. Mobile technologies have shifted to become the new user fav! Jeff has shifted his attention to embrace and develop into this definite business transforming area. Applications data , tools need to shift to insure Charter Communications strategic mobile practice continually aligns with user needs, business goals, and other technologies.